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Last updated: 25/04/2025

Terms of Service for robotbrains

Last Updated: 29 May 2025

Welcome to robotbrains! These Terms of Service (“Terms”) govern your access to and use of the website robotbrains.co.nz (the “Website”) and the AI document intelligence services, software, and applications provided by Robot Brains Limited (“Robot Brains,” “we,” “us,” or “our”) (collectively, the “Services”).

By accessing or using our Services, creating an account, or clicking “I Agree” (or a similar button or checkbox), you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (available at /privacy), which is part of these Terms. If you do not agree, you must not use the Services.

If you use the Services for an organization or entity (“Organization”), you agree to these Terms on behalf of that Organization. You also confirm you have the authority to bind the Organization to these Terms. In this case, “you” and “your” will refer to that Organization.

1. Our Services

Robot Brains offers AI-powered document intelligence services. These Services help professionals inspect documents and extract key data using features like document uploading, data extraction, analysis, and integration. Our Services use AI models, including those “Powered by Google AI Models.”

We may modify, suspend, or stop the Services (or any part of them) at any time, with or without notice. We are not liable to you or any third party if we do this.

2. Using Our Services: Eligibility and Accounts

  • Eligibility: You must be at least 18 years old and able to enter into a binding contract to use the Services.
  • Account Creation: To use certain features, you may need an account. You agree to provide accurate, current, and complete information when creating your account and to keep it updated.
  • Account Security: You are responsible for keeping your account password safe. You must notify us immediately if you suspect unauthorized use of your account. Robot Brains is not liable for losses caused by your failure to protect your password.
  • Account Activity: You are responsible for all activities that happen under your account, whether you authorized them or not.

3. Your Responsibilities

You agree to use the Services lawfully and according to these Terms. You agree not to:

  • Upload or share any material that is illegal, defamatory, harassing, abusive, fraudulent, obscene, or otherwise objectionable.
  • Upload or share documents or data if you don’t have the necessary rights, consents, and permissions. This includes any personal information in those documents. You are responsible for ensuring your use of the Services complies with all privacy laws, including the New Zealand Privacy Act 2020.
  • Use the Services for illegal purposes or to violate any laws.
  • Interfere with or disrupt the Services or data.
  • Try to gain unauthorized access to the Services or related systems.
  • Use automated tools (like robots or spiders) to access the Services without our written permission.
  • Reverse engineer, decompile, or try to discover the source code or underlying ideas of the Services, unless the law expressly allows it.
  • Use the Services to build a competing product or service.

4. Your Data and How We Process It (“Client Data”)

  • Ownership: You own the documents and data you upload to the Services (“Client Data”). We don’t claim ownership of your Client Data.
  • License to Us: When you upload Client Data, you give Robot Brains a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, process, transmit, and display it. This license is only for us to provide, maintain, and improve the Services for you, and as our Privacy Policy allows. This license can be sublicensed to our service providers (like Google for AI models).
  • Your Responsibility for Client Data: You are solely responsible for the accuracy, quality, legality, and appropriateness of your Client Data. You confirm you have all necessary rights and permissions to provide Client Data to us and to grant us the license described above.
  • AI Processing: The Services use AI models (including from Google) to process Client Data. While we aim for accuracy, AI models can make mistakes. You are responsible for reviewing and verifying the output from the Services.

5. Fees and Payment (If Applicable)

  • Subscription Fees: Some Services may require fees (“Subscription Fees”), as shown on our Website or in a separate agreement. Fees are in New Zealand Dollars (NZD) unless stated otherwise.
  • Payment: You agree to pay all Subscription Fees. Payment terms will be provided at the time of purchase. We may use a third-party payment processor.
  • Fee Changes: We can change Subscription Fees but will give you reasonable prior notice.
  • Taxes: Fees do not include taxes like GST, which you must pay.

6. Intellectual Property

  • Our Property: The Services (including the Website, software, designs, data, code, and other elements – “Robot Brains Materials”) are protected by copyright, trademark, and other intellectual property laws in New Zealand and other countries. Robot Brains and its licensors own all rights to the Robot Brains Materials, except as these Terms expressly state.
  • Limited License to You: If you comply with these Terms, Robot Brains grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business purposes.
  • Feedback: If you give us feedback or suggestions about the Services (“Feedback”), you assign all rights in that Feedback to us.

7. Third-Party Services

The Services may link to or use third-party websites, services, or resources (like Google AI Models). Robot Brains is not responsible for these third-party services, their availability, accuracy, content, products, or services. Links to third-party services do not mean we endorse them. You use them at your own risk, subject to their terms and privacy policies.

8. Confidentiality

”Confidential Information” is non-public information one party discloses to the other, marked as confidential or reasonably understood to be confidential. * Robot Brains’ Confidential Information includes non-public aspects of our Services. * Your Confidential Information includes your Client Data.

Both parties agree to: (a) Use Confidential Information only as needed for these Terms. (b) Not disclose it to third parties, except employees, contractors, and agents who need to know and are bound by similar confidentiality duties. (c) Protect it with reasonable care (at least as much care as they use for their own similar information).

This confidentiality obligation doesn’t apply to information that: (i) Is or becomes public without a breach of these Terms. (ii) Was already known to the receiver without a confidentiality breach. (iii) Is received from a third party without a confidentiality breach. (iv) Was independently developed by the receiver. A party may disclose Confidential Information if required by law, after giving the other party prompt notice (if legally allowed) and cooperating to seek a protective order.

9. Disclaimers of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” ROBOT BRAINS MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

ROBOT BRAINS DOES NOT GUARANTEE THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DON’T GUARANTEE THE RESULTS FROM USING THE SERVICES OR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OR SERVICE. YOU ACKNOWLEDGE AI OUTPUT CAN BE UNPREDICTABLE AND INACCURATE; YOU ARE RESPONSIBLE FOR VERIFYING ALL OUTPUT.

Some laws don’t allow excluding certain warranties, so some exclusions may not apply to you.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ROBOT BRAINS (AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. THIS INCLUDES DAMAGES FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. THIS APPLIES WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ROBOT BRAINS KNEW ABOUT THE POSSIBILITY OF THE DAMAGE.

TO THE FULLEST EXTENT PERMITTED BY LAW, ROBOT BRAINS’ TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES OR THESE TERMS IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU PAID ROBOT BRAINS FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM; OR (B) NZD $100.

THESE LIMITATIONS ARE FUNDAMENTAL TO THE AGREEMENT BETWEEN YOU AND ROBOT BRAINS.

Consumer Rights: Nothing in these Terms is intended to exclude, restrict, or modify your rights under the Consumer Guarantees Act 1993 (NZ) or the Fair Trading Act 1986 (NZ) if you are a “consumer” under those Acts.

11. Indemnification

You agree to defend, indemnify, and hold harmless Robot Brains (and its affiliates, officers, employees, agents, suppliers, and licensors) from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from: (a) Your use of the Services. (b) Your violation of these Terms. (c) Your violation of any third-party right (like copyright, property, or privacy rights). (d) Any claim that your Client Data harmed a third party. This obligation survives termination of these Terms and your use of the Services.

12. Term and Termination

  • Term: These Terms apply as long as you use the Services.
  • Termination by You: You can terminate your account and these Terms by contacting us at [email protected] or through account settings (if available).
  • Termination by Robot Brains: We may suspend or terminate your access to the Services at our discretion, without notice or liability, if you breach these Terms or if required by law.
  • Effect of Termination: Your right to use the Services will end immediately. Provisions that naturally should survive termination (like ownership, disclaimers, indemnity, liability limits) will continue to apply. We are not obligated to keep or provide your Client Data after termination and may delete it, unless the law requires otherwise.

13. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by New Zealand law.
  • Dispute Resolution: If you have an issue, please contact us first at [email protected]. If we can’t resolve a dispute through direct discussion, we agree to try mediation in New Zealand with a mutually agreed mediator before arbitration or litigation. If mediation fails, any unresolved dispute will be referred to and finally resolved by arbitration in New Zealand under the Arbitration Act 1996.

14. Changes to These Terms

We can modify these Terms at any time. If a change is material, we’ll provide at least 30 days’ notice before new terms take effect. We decide what’s a material change. By continuing to use the Services after changes become effective, you agree to the revised terms. If you don’t agree, you must stop using the Services.

15. General Provisions

  • Entire Agreement: These Terms and our Privacy Policy are the entire agreement between you and Robot Brains about the Services, superseding all prior discussions or agreements.
  • Severability: If any part of these Terms is invalid or unenforceable, it will be limited or removed to the minimum extent necessary, and the rest will remain in effect.
  • No Waiver: If we don’t enforce a right or provision, it’s not a waiver of that right or provision.
  • Assignment: You can’t assign or transfer these Terms without our prior written consent. Robot Brains can assign or transfer these Terms without restriction.
  • Notices: We will provide notices under these Terms by email or by posting them on the Services. Email notices are considered received on the transmission date.
  • Headings: Headings are for convenience and don’t affect the meaning of these Terms.

16. Contact Information

If you have questions about these Terms, please contact:

Robot Brains Limited Email: [email protected]